Terms of Use

Welcome to our website. This policy outlines the terms and conditions that govern your use of our website and services. By using our website and services, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or services.

We reserve the right to update or modify these terms of use at any time, and your continued use of our website and services after any changes are made will constitute your acceptance of such changes.

Eligibility

Our website and services are only intended for individuals who are of legal age. We do not offer our services to those under legal age.

Product Information

We make every effort to ensure that the information on our website is accurate and up to date. However, we do not guarantee the accuracy or completeness of the information provided on our website.

We reserve the right to change product packaging, descriptions, photos, and availability at any time without notice. The prices displayed on our website are subject to change without notice and are based on US dollars. Equivalent prices in other currencies are provided for information purposes only and are subject to current exchange rates.

Order Changes and Cancellations

We understand that sometimes you may need to change or cancel your order. We are able to accommodate changes to orders that have not yet been shipped. This includes changes to the product, quantity, or shipping address. Please contact our customer service as soon as possible if you need to make changes to your order. Please note that once an order has been shipped, we are unable to make any changes or accept cancellations.

Returns

In the unlikely event that your purchase is not as described (you received an incorrect or defective item, etc.) you may return it within 30 days from the date of shipment for a refund. If you need to return an item

  • Please pack it securely in the original product packaging.
  • Please remove all extra labels from the outside of the package.
  • Please ship your return package via insured post.

Refunds

You should expect to receive your refund within four weeks of giving your package to the return shipper. However, typically, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We regret that shipping charges are not refundable.

Disclaimers

Any information on our website is for educational purposes only and is not medical advice. You should not use it in place of a consultation with your healthcare provider.

We provide our website, contents, and products without warranties of fitness for any particular purpose. The effectiveness of our products may vary depending on factors such as individual health conditions, lifestyle choices, and other external factors beyond our control. Therefore, any results or benefits from using our products are not guaranteed and may differ from person to person.

Our products are not intended to diagnose, treat, cure, or prevent any disease. They are meant to be used as part of a healthy lifestyle and should not be used as a substitute for medical advice or treatment.

Colors

We have done our best to display the colors in images and illustrations on our website as accurately as possible. The colors you see depend on the performance of your monitor. Therefore, we cannot guarantee their fidelity.

Copyright

The content you see on our website, including images, graphics, and text, is our exclusive property and copyrighted by us as a collective work under international and other applicable copyright laws.

You may download, print, and store selected portions of the contents of our website, but only if

  1. You use any such copies only for your own personal and non-commercial use
  2. You do not modify or alter them in any way or delete or change any copyright or trademark notice
  3. You appropriately credit any intellectual property rights to WAWAZA

If you would like to post an excerpt from our website on the Internet, you may do so on the conditions that you

  • Comply with our Terms of Use
  • Make a clear attribution to WAWAZA within proximity of the excerpt
  • Provide a clickable link back to WAWAZA.com or to the page you have quoted from

Submissions

Any notes, messages, ideas, suggestions, post submissions or other communications you send us shall be and remain our exclusive property for any lawful purpose and without compensating you in any way unless we have agreed with you otherwise in writing.

Post submissions should be between 300-1,000 words in length, relevant to WAWAZA's mission. You acknowledge that any content you are submitting is your original work, unpublished anywhere else. We reserve the right to edit content sent to us as needed and decide when and if to publish it. You agree to send us images that you have permission to use commercially.

We urge you not to send us anything that you do not wish to assign to us, including any original creative materials such as stories, product ideas, computer code, or original artwork.

Reviews

We would love for you to share your opinions on our products and service. All reviews must follow these simple rules:

  1. Please provide helpful details as to why you liked or disliked the product or service.
  2. Post only about your objective opinion and experience with the product or service.
  3. Refrain from discussing other brands or making misleading or unsubstantiated claims.

Any product review that you submit is regarded as your own opinion, decision, and writing. All reviews are moderated before posting to ensure that they comply with our review guidelines. We reserve the right to edit reviews to correct spellings or basic grammar. Our anti-spam software automatically filters out reviews, including profanity, inappropriate words, trolling, advertisements, or links. We reserve the right not to post any reviews or to withdraw any posted review at any time for any reason.